Return policy

At AR Aromas, we maintain a strict returns policy for perfume samples and decants. Please review the information below before placing your order. If you have any questions, contact us at support@araromas.com.

Non-Returnable Samples & Decants

All perfume samples and decants sold by AR Aromas are 100% genuine and authentic. Each sample is hand-decanted directly from the original manufacturer’s bottle to ensure quality and authenticity.

Because fragrance preference is subjective, we cannot guarantee that you will like a specific scent.

For hygiene, safety, and quality-control reasons, all samples and decants are final sale once the outer packaging (box or mailing envelope) has been opened, even if the item remains unused.

Returnable Samples & Decants

Returns are accepted only if the outer box or envelope is unopened, unused, and sealed exactly as originally received.

Return Requests

If you would like to return an item, please email support@araromas.com within 30 days of receiving your order to initiate the process.

To help us process your request, include:

• Your order number
• A brief explanation of why you wish to return the item

Once your request has been reviewed and approved, we'll provide a prepaid return shipping label along with return instructions.

Please note that returns sent without prior approval or without using the provided return label may not be accepted.

After your return label has been issued, the package must be shipped within 7 calendar days. Returns sent after this period may no longer be eligible for acceptance.

Return Inspection

All returned items are carefully inspected once they are received.

To qualify for a refund, returned products must meet the requirements outlined in our Return Policy. If a return does not comply with these conditions, it may be declined and returned to the customer at the customer's expense.